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What is covered in my Oral-B warranty?

Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, the affected component will be exchanged with a new, original replacement part of equal or greater specification.*

The warranty does not cover cosmetic damage such as scratches, or damage caused by:
  • Normal wear and tear
  • Accident, misuse, dirt or water
  • The product being tampered with
  • Improper use
  • Repairs carried out by agents not authorized by Oral-B/Braun
  • Failure to take proper care of the product, including recharging
  • The product being altered or used for commercial purposes

*The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification. The Service Center may not be able to supply a toothbrush of the same color.

If you need information about where to get your Oral-B electric products serviced (in warranty or out of warranty) visit www.service.braun.com.
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