Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, the affected component will be exchanged with a new, original replacement part of equal or greater specification.*
The warranty does not cover cosmetic damage such as scratches, or damage caused by:
*The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification. The Service Center may not be able to supply a toothbrush of the same color.
- Normal wear and tear
- Accident, misuse, dirt or water
- The product being tampered with
- Improper use
- Repairs carried out by agents not authorized by Oral-B/Braun
- Failure to take proper care of the product, including recharging
- The product being altered or used for commercial purposes
If you need information about where to get your Oral-B electric products serviced (in warranty or out of warranty) visit www.service.braun.com.
Was this helpful?
Thanks for your feedback!
Please click here
to contact us so that we can help you better
Thanks for the Feedback!