Satisfaction Guaranteed or Your Money Back!
Try Oral-B for 60 days, starting from the day of purchase. If you are not 100% satisfied, receive a full refund via a pre-paid card. No questions asked. For a full refund, please return your product along with your name, address, contact phone number, and the original cash register receipt indicating purchase price and date to the address below.
Mailing Address (U.S. Inquiries Only!)
Oral-B 60 Day Satisfaction Guarantee
Impact Fulfillment Services
1381 Anthony Road
For more details, please contact Customer Service at 1-800-566-7252.
Your Oral-B toothbrush must be returned in its original packaging and be postmarked no later than 60 days after the date of purchase. Please allow 6‒8 weeks for handling. The shipment cost to return the product is the responsibility of the consumer.
Sorry: No refunds will be made for any Oral-B product damaged by accident, neglect, unreasonable use or lost in the post.
Terms and conditions apply. For further details please contact our customer service.