Where can I find my past brushing data in the new app?
The latest Oral-B app is designed to better track your brushing progress, offer up more personalized insights, and improve your brushing routine—that includes how your daily brushing data gets recorded.
If you’ve upgraded from the previous version of the Oral-B app, you can find your historical brushing stats which were under “ACTIVITIES” now in the “HISTORY’ section of the new app.
If you’ve switched from the OB Professional app, your brushing data will have to be tracked anew.
Still experiencing issues when trying to access your brushing data? Follow the steps below to help resolve the issue:
Do not delete and reinstall the app or perform a factory reset on your brush handle—both may eliminate the chance of recovering your brushing data
Contact our Customer Support team at 1-800-56-ORALB (1-800-566-7252) and provide details regarding the type of data lost, previous app version used, your brush type, and phone software
Thanks for your feedback!
Please click here to contact us so that we can help you better