The latest Oral-B app is designed to better track your brushing progress, offer up more personalized insights, and improve your brushing routine—that includes how your daily brushing data gets recorded.
If you’ve upgraded from the previous version of the Oral-B app, you can find your historical brushing stats which were under “ACTIVITIES” now in the “HISTORY’ section of the new app.
If you’ve switched from the OB Professional app, your brushing data will have to be tracked anew.
Do not delete and reinstall the app or perform a factory reset on your brush handle—both may eliminate the chance of recovering your brushing data
Contact our Customer Support team at 1-800-56-ORALB (1-800-566-7252) and provide details regarding the type of data lost, previous app version used, your brush type, and phone software
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