How do I connect my new Oral-B electric toothbrush to the app?

If you’re having an issue connecting your Oral-B electric toothbrush to the app, you may have to update to the latest version of the Oral-B app. You can manually update to version 8.x by going to the Google Play Store or iOS App Store.

Follow the steps below to manually reconnect or add your new Oral-B electric toothbrush to the latest Oral-B app:

  1. Open up your Oral-B app and navigate to the “MORE’ screen

  2. Select the “YOUR BRUSH” option from the menu

  3. Tap “CONNECT NEW BRUSH” at the bottom of the screen

  4. Select “YES” when prompted to connect your toothbrush

  5. Tap “START” on the welcome screen

  6. Press the power button on your electric toothbrush once to activate Bluetooth

  7. The app will let you know when your electric toothbrush has been located

  8. You can turn off your electric toothbrush after it has successfully connected to the app

If you’re still experiencing connectivity issues please contact Customer Support at 1-800-56-ORALB (1-800-566-7252) for further assistance.

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